Service Writer/Work Order Processor in Tallahassee, FL at Ag-Pro Companies

Date Posted: 1/19/2023

Job Snapshot

Job Description


Assists the service manager in maintaining accurate and on-time reports and records for the service Department’s operation within the dealership.

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and handles until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager 
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the calculation of charges, submission and follow-up
  • And other duties as assigned
  • Basic knowledge of accounting practices
  • Knowledge of mechanical and technical terms preferred 
  • Customer service experience preferred
  • Proficient with Microsoft Office and the internet
  • Knowledge of office procedures
  • High School Diploma or equivalent experience

Kim Walden


  1. Administrative Jobs
  2. Bookkeeper Jobs

Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.