Due to continued growth, Brandt is currently seeking a Product Manager - Underground. You are the key player in the growth and development of the Underground/HDD Parts and Service sales and margin. You need to work closely with the CSA’s, Branch Parts Managers, and Service Managers to execute Brandt customer programs. You will be the Brandt expert on Parts and Service on Underground/HDD products and will be relied on by all internal staff and customers for your experience and knowledge of these products and services. You will establish Strategy and implement Annual Business plans for the Underground/HDD Product group with objectives to achieve sales and margin growth
DUTIES & RESPONSIBILITIES
- Establish Strategy and implement Annual Business plans for Product group with SMART objectives to achieve sales and margin growth
- Product Expert/Resource Communicator
- Coach, Support and Educate CSAs as required on applicable products
- Develop and Deliver formal training programs to develop CSA’s, Parts and Service Managers
- Assist with CSA key accounts customer management
- Manage Vendor relationships related to Parts and Service
- Market Intelligence on competition, customers, pricing and segment trends
- Analyze sales and margin data to identify opportunities for CSA’s and branches.
- Identify new product opportunities and work internally to supply
- Promote sales of new & used parts
- Promote sales of Service programs
- Manage CSA Processes such as Call reporting, CRM, and target setting
