The Parts Manager attracts, retains, and effectively engages department personnel. Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, employee coaching, employee development, inventory control, and expense control. Optimizes parts department processes.
True North Equipment has been in business since 1949 and has 10 locations with over 200 employees. Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley. True to our Values...Driven by You!
It takes our entire team to make True North Equipment exceptional. We strongly desire individuals who are self-starters and hard-workers, always willing to dive into a new challenge and who are eager to learn. We strive to provide you with limitless opportunities for growth and education that will challenge you. Most importantly, we want you to have fun working at TNE!
You’ll focus on:
- Leads daily through positive and professional working relationships with peers, management, and support resources, that delivers a constant commitment to teamwork and exemplary customer service
- Manages recruiting, staffing and employee development/coaching activities for employees reporting to this position
- Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
- Works with the Corporate Parts Manager to develop and follow an annual parts department budget to provide realistic, attainable and measurable parts sales and profit goals compatible with overall dealership financial and operational objectives
- Promotes and merchandises parts and accessories in conjunction with other store locations
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- May submit all parts warranty and return claims within the required time frame to receive maximum credit
- Maximizes use of all order discount programs to achieve management stock order goals
- Ensures all department tools, equipment and vehicles are in good working order
- Assists with counter sales to support customer needs, and answers incoming phone calls
What we are looking for:
- Experience/Ability to lead others
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Basic understanding of financial principles relative to Parts Department operations
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- 2-4 year Business Degree or equivalent experience
- Must be able to drive company owned vehicles and have a clean MVR
Total Rewards Package:
The opportunity to build a great career path, industry leading benefits, a fun environment, and owners that work right alongside us each day!
- $55,000-$70,000+ depending on years of management experience, plus Aftermarket Rewards Program, PLUS a sign on bonus of up to $4,000 for new hires!
- Insurance: Health insurance with 100% single premium paid, 75% SPD or family premium paid; TNE covers 50% of all dental and vision premiums; 100% of short/long-term disability insurance, and life insurance.
- 401K: TNE offers 401K with company matching for qualified employees because who doesn’t want to save for retirement!
- PTO: Our generous PTO package is awarded to you on your FIRST day of employment. Take time off, we encourage it!
- Holidays: We have 7 paid holidays and a few other specials days for you to spend with your favorite people.
- Professional Development: Continuous professional training and growth opportunities because we value your growth at TNE.
- Community Involvement: Give back to your community with our paid time off for you to volunteer. You can also use this time for your doctors’ appointments, too!
- Parental Leave: If you’re expecting or looking to start a family, we have paid parental leave because you have waited long enough for your bundle(s) of joy!
- AND SO MUCH MORE!
All full-time hires must pass a pre-employment background check and drug/alcohol screening.
True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
