Field Service Technician - Mt. Juliet, TN - TRIGREEN EQUIPMENT LLC

Date d’affichage : 1/28/2023

Résumé de l'offre

  • Type d’employé :
    Employé à plein temps
  • Emplacement :
    Mt. Juliet, TN
  • Type d’emploi :
  • Expérience :
    Not Specified
  • Date d’affichage :

Description de poste

Find a Field Service Technician position at Trigreen Equipment.
  • Join the Trigreen team in Mount Juliet, TN for a full-time position.
  • Share your expertise with the Trigreen team.

    Primary Objective:

    Performs on-site equipment diagnostics, service repair and maintenance work in line with Ready to Mow and /or dealership specific, in-field service programs.

    Major Functions and Scope:

    • Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
    • Performs the level of service required by the customer to repair or maintain equipment
    • Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
    • Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
    • Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
    • Prepares all reports and forms required in conjunction with work assignments.
    • Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
    • Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.

    Knowledge, Experience, Competencies and Supervision:

    • Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
    • Excellent knowledge of mechanical, electrical and hydraulic systems.
    • Good skills in operating vehicles and equipment used for diagnostic purposes.
    • High School Diploma, GED or equivalent work experience.
    • Associates degree from John Deere Ag Tech program preferred
    • Clean driving record Ability to work varying shifts, weekends and holidays.
    • Outstanding inter-personal and customer service skills.
    • Ability to operate vehicles, tools and equipment used in machinery repair.
    • Physical environment-ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.

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