Undercarriage Specialist in West Palm Beach, FL at Dobbs Equipment

Date Posted: 4/8/2021

Job Snapshot

Job Description

Job Title: Undercarriage Specialist
Reports To: Product Support Sales Manager
Department: Service
Location: Southeast
Job Grade:
Exempt: No
Summary of Primary Functions:
This position is responsible for driving customer uptime, revenue growth and profitability through proactively measuring, quoting and selling undercarriage work within the designated AOR (area of responsibility).
Essential Duties and Responsibilities:
  • Complete Machine Inspection on all machines within designated AOR to include, company owned, leased, or rental, IRC, and customer owned machines.
  • Evaluate, measure and monitor undercarriage condition.
  • Partner with the local Service Manager and Customer Support Advisor to generate pricing for quote presentation to customers.
  • Maintain records of calls, quotes, inspections, make reports as required, work according to plan, follow up on all leads, and control expenses.
  • Identify and report on significant activities of competitors, product performance problems, new opportunities and lost sales.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Skill, and/or Experience Requirements:
  • Valid Driver’s License
  • High School Diploma or equivalent
  • Ability to communicate effectively with teammates
  • Basic understanding of industrial equipment maintenance and operation
  • Strong problem-solving skills
  • Excellent time management skills
  • Must be able to self-manage/self-motivate
  • Approximately 80% travel will be required within AOR
  • Overnight travel less than 5%
  • Flexible schedule (sometimes weekends)
  • Quick learner with the ability to think out of the box
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions.  The noise level in the work environment is usually quiet.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.  The employee is occasionally required to sit.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
This job description does not include a complete listing of all the duties and functions of the position.  Management reserves the right to assign other duties or projects as necessary.
Dobbs Equipment is a Drug Free and Alcohol-Free Workplace an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

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