Lawn & Garden/Utility Service Technician in Greenville, OH at Koenig Equipment, Inc.

Date Posted: 6/2/2021

Job Snapshot

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Job Description

Service Technician- Turf & Utility Equipment
KEI Employment Requirements:
  • Safety is everyone’s responsibility! All employees shall observe our KEI safety policies and procedures
  • Be a steward of our Koenig brand by executing our Vision, Mission and Core Values
  • Achieve Koenig standards for Health & Safety, First Time Quality, Delivery Supremacy, Productivity and Customer Satisfaction
  • Define and deliver customer value in the most efficient and effective manner
Primary Responsibilities:
  • Perform diagnostic work on equipment to verify needed repairs per estimate. Notify service manager if initial diagnosis is inaccurate.
  • Perform assigned work in accordance with the estimate and the schedule. If completion deadlines cannot be met, or additional work is discovered, notify the service manager immediately so a recovery plan can be developed.
  • Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
  • Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
  • Keep accurate times records by segment on worked performed.
  • Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
  • Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner.
  • Willing to respond to after hour emergency calls as directed by supervisor.
  • Help maintain company fixed assets as required.
  • Attend training and KEI events as required.
  • Other duties as assigned by immediate supervisor.
  • A technical school degree or equivalent experience in mechanical repairs.
  • Basic knowledge of product line, electrical, hydraulic and mechanical systems.
  • Ability to use our computer operating system (IntelliDealer).
  • Ability to safely operate vehicles and equipment needed for the job.
  • Clean driving record required. Class “A” CDL desirable but not required, or the ability to get one.
  • Ability to lift 50 lbs.
Koenig offers competitive wage structures, quarterly bonus opportunities, comprehensive benefits packages, 401(k) with match, employee wellness programs, immediate PTO allotments  and relocation/sign-on bonus opportunities. 

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