Transactional Account Manager in Hermiston, OR at RDO Equipment Co

Date Posted: 6/9/2020

Job Snapshot

Job Description

Specific Duties Include:

  • Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, and customer satisfaction.
  • Responsible for sales to non-assigned customers. Majority of time will be spent in the dealership.
  • Responsible for covering the sales floor in the store location as well as taking and following up on customer phone calls.
  • Effectively understand and use manufacturers’ programs and resources to attain acceptable market share levels.
  • Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
  • Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site.
  • Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes.
  • Accountable for timely follow up on each sale to ensure customer satisfaction.
  • Coordinate and/or communicate with customers and applicable departments to ensure timely delivery.
  • Coordinate pickup and delivery of equipment as needed.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

  • Prior sales experience and/or training.
  • Strong understanding of local market conditions.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Excellent computer skills.
  • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

EOE/M/F/Disabled/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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