Technician Mobile Mentor in Mohall, ND at Gooseneck Implement

Date Posted: 9/16/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Mohall, ND
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
    9/16/2020

Job Description

Purpose:

Works alongside technicians in order to mentor them throughout a repair or diagnostic determination in order to increase the ability of that individual in order to repair a unit in an efficient manner. Provides technical assistance to anyone within the organization on a technical issue.

Responsibilities:

o    Works with Mobile Technology Manager to identify what areas each technician needs mentoring

o    Utilize technology in order to connect and mentor technicians throughout all locations

o    Communicates efficiently with service managers, technicians, store managers, and others within organization

o    Mentors, remotely or in person, technicians on basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products

o    Participates in Service EDUCATE Training programs required for the development of skills and knowledge 

o    Maintains current knowledge of John Deere and competitive products

o    Maintains condition of company inventory, tools, and equipment

o    Maintains a clean work area and performs work in a neat and orderly fashion

o    Follows all safety rules and regulations in performing work assignments

Experience, Education, Skills and Knowledge:

o    5+ years of experience performing service repairs

o    Ability to teach and train basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

o    Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment

o    Ability to use Service Advisor and basic computer functions

o    Ability to operate vehicles and equipment used for diagnostic purposes

o    Proficient oral and written communication skills

o    Basic Service Technician certification preferred

o    High School Diploma or equivalent experience required; Associates degree preferred

o    Valid drivers license is required

o    Basic computers skills

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