Store Manager in Sulphur Springs, TX at United Ag and Turf: South

Date Posted: 7/22/2021

Job Snapshot

Job Description

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.


Purpose:

Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers. Sells new and used agricultural, compact construction, and turf equipment to new and existing customers.


Responsibilities:   

  • Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
  • Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
  • Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings
  • Communicates the dealership values, principles, vision and mission within their location
  • Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
  • Supports regional and territory managers in implementing changes in any department within the location
  • Ensures the successful planning and execution of marketing activities and events 
  • Oversees maintenance, security and a professional appearance of the facility and property for the location
  • Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store 
  • Represents the company for the sale of machinery to customers in a defined sales area
  • Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership
  • Monitors competitive activity/products and timely communicates to management, accordingly
  • Maintains all customer information in assigned territory for sales management
  • Knows and follows a defined sales process
  • Assists with the preparation and execution of customer events
  • Conducts new equipment field demonstrations
  • Monitors trends in customer’s business activities and timely communicates to management
  • Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
  • Attends applicable sales training events/seminars
  • May maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes


Experience, Education, Skills and Knowledge:  

  • 5+ years experience in a retail environment
  • 1+ years experience as a parts or service manager or in a sales role preferred
  • Familiar with John Deere and competitive products
  • Experience dealing with elevated customer issues
  • Ability to lead and motivate others
  • Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
  • Solid analytical, business planning, problem solving, and communication skills


Benefits include:

  • Salary plus Commission
  • Bonus Opportunities
  • 401K Match
  • Health Benefits
  • Vehicle Allowance

Job Requirements

 Experience, Education, Skills and Knowledge: 

  • 5+ years experience in a retail environment
  • 1+ years experience as a parts or service manager or in a sales role preferred
  • Familiar with John Deere and competitive products
  • Experience dealing with elevated customer issues
  • Ability to lead and motivate others
  • Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
  • Solid analytical, business planning, problem solving, and communication skills

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