Store Manager - Albion in Albion, IL at Sydenstricker Nobbe

Date Posted: 3/16/2021

Job Snapshot

  • Employee Type:
  • Location:
    Albion, IL
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Position Specifics:

Reports to: Division Manager

Supervises: Retail Sales Representatives, Administrative Assistants, Parts Department Manager



Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees).  Actively works in a retail sales representative capacity when customers engage with the location. Provides leadership for the sales department within the location. Serves as the primary customer and community point-of-contact for general inquiries and feedback.


Essential Job Functions:

  • Facilities the market share and sales business plan and as dictated by the regional manager and President
  • Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
  • Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings
  • Communicates the dealership values, principles, vision and mission within their location
  • Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
  • Supports corporate managers in implementing changes in any department within the location
  • Ensures the successful planning and execution of marketing activities and events
  • Oversees maintenance, security and a professional appearance of the facility and property for the location
  • May represent the company for the sale of machinery to key customers as needed
  • Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
  • Manages on-going relationships with key John Deere personnel
Qualifications, Experience & Success Path Qualifications and Experience

  • 5+ years experience in a retail environment
  • 1+ additional years experience as a parts or service manager or in a sales role preferred
  • Familiar with John Deere and competitive products
  • Experience dealing with elevated customer issues
  • Ability to lead and motivate others
  • Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
  • Solid analytical, business planning, problem solving, and communication skills
  • Bachelors degree in Agriculture, Business or equivalent experience required
  • Position Success Factors
  • Achieve all relevant Market Share metrics (65% Large Ag, 55% Small Ag, 40% Small Tractor)
  • Achieve a consistent Aftermarket absorption metric of 85%, with the long-term goal of sustaining 100% absorption
  • Achieve and maintain a customer experience rating of at least 85%
Success Path

  • Understand, execute and achieve Metro-Division Whole Good Market Share objectives
  • Understand, execute and achieve Metro-Division Aftermarket objectives

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