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United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Purpose
Independently performs complex diagnostics, service repairs and maintenance work on customer and turf and consumer power equipment. May require some direction or guidance from the Service Manager or Shop Foreman.
Responsibilities
Performs diagnostics and repairs on John Deere equipment and technology
Mentors Service Technician Trainees and Service Technicians
Accountable for billable time and assigned work orders
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Operates and maintains vehicles, tools and equipment required to perform job responsibilities
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products
Benefits:
Competitive Pay Plus Bonus
401K with company match
Health Insurance
Paid Holiday and Paid Time Off
$1000 annual tool allowance
100% paid uniforms
Experience, Education, Skills and Knowledge
Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
Experience with the mechanical, electrical and hydraulic systems used in lawn and garden, turf, or consumer power equipment.
Experience operating vehicles, tools, and equipment for diagnostic purposes
Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
Experience working cooperatively in a team environment
Experience communicating effectively verbally and in writing
Must have an adequate toolset to perform job responsibilities
High School Diploma, GED, or equivalent experience required; Associates degree preferred
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