Service Writer in Stoneboro, PA at LandPro Equipment LLC

Date Posted: 2/22/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Stoneboro, PA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/22/2021

Job Description

When You Work With LandPro, You Work with the Best, on the Best, for the Best.


Steer your career in the right direction! We are looking for ambitious, driven individuals to join the LandPro team. If you have a passion for helping those who work hard for their Land, come join us and be a part of the premier brand in the Agriculture and Turf equipment industry. Whether you are just starting your career or are a seasoned professional, we’d love to talk to you about joining our team of “Pros”. Our team of industry leaders takes pride in working with customers to find the right equipment or part to get the job done. And if service is needed, our technicians are the best in the business and work to keep down time to a minimum, correcting the issue the first time.


We'll Help you Grow, to be a Pro.


It’s important to LandPro that we employ leaders with a great work ethic and genuine desire to give our customers an exceptional experience, every time. To help our employees further their careers and become the best in the industry we offer paid training through John Deere University, a Mentor Program, Career Path, paid internships, and more! We look forward to helping our employees build the career they want and support their advancement opportunities and growth.


Position Specifics:

Department: Service

Reports To: Service Manager or Location Manager

Supervises: None


Purpose:


Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.


Responsibilities:

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission, and follow-up
  • Responsible for other duties as assigned by your manager


Requirements

Experience, Education, Skills, and Knowledge:

  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience


LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

LandPro is committed to ensuring that all applicants can successfully submit an application for consideration. If you for any reason wish to discuss potential accommodations to help you complete your application for employment, please call Kim Gaylord at 585-226-9680 and I would be happy to assist you.

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