Service Writer in Carrollton, GA at SunSouth, LLC

Date Posted: 5/4/2021

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Responsibilities/Duties:

  • Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced in EQUIP.
  • Handles warranty claims including computation of charges, submission and follow-up.
  • Maintains the service library with information that is current.  Files bulletins, manuals, video tapes, etc. under the direct supervision of the Service Manager. 
  • Handles service department filing and records.
  • Updates customer profiles using equipment, hours or other information from the customer work orders.
  • Maintains accessories and supplies and prepares replacement orders for the Service Manager’s approval.
  • Prepares Service Technician efficiency reports at least once a month.


Experience, Skills, and Knowledge:
  • Knowledge of accounting
  • Good computer skills
  • Knowledge of office procedures
  • Good organizational ability
  • General understanding of mechanical/technical terms is preferred but not required.
  • High school diploma or GED equivalent.

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