Service Manager in Toano, VA at James River Equipment

Date Posted: 4/10/2021

Job Snapshot

  • Employee Type:
  • Location:
    Toano, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The history of James River Equipment dates back to 1926 when Rudolph Romer opened his first John Deere Dealership in Holly, Colorado.   In 1977, the Romers made the decision to expand eastward and purchased four construction and forestry dealerships in Virginia which were combined to form James River Equipment.  Since 2001, James River Equipment has added on average one new location and one new partner per year.  The mission of James River Equipment is to provide values to our customers, do it profitably and ethically, do it for the long term and have fun while doing it!  Integrity, loyalty and honesty are at the heart of every James River Equipment business.

Job Details:

James River Equipment is currently seeking a Service Manager for our Toano, VA location. If you're the kind of person who strives to do great work, excels in creative environments, thrives in teams, and lives for problem-solving - this is the place for you. At James River Equipment, your ideas, experiences, and values matter. You will be rewarded in ways that matter through opportunities for career growth; ongoing training through John Deere University and through outstanding compensation, incentives and benefit programs – Health, Dental, Vision, Disability, 401k match and profit share.

Service Manager, Toano

Job Responsibilities:

Schedules and assigns jobs and work areas to employees in service department

Assists with the development and training of service personnel and complete performance reviews of staff

Communicates, enforces, and monitors effective service department processes to ensure internal and external customer satisfaction

Monitors service sales on a monthly basis to ensure achievement of a budgeted sales and profit goals

Coaches and leads a team of technicians

Job Requirements:

3-4 + years’ experience in service department operations

Ability to use standard desktop load applications such as Microsoft Office & internet

Familiar with equipment and competitive products

Ability to analyze and interpret internal reports

Ability to work extended hours and weekends

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