Service Manager Construction & Forestry Saskatoon in Saskatoon at Brandt

Date Posted: 11/4/2022

Job Snapshot

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Job Description

Brandt is currently seeking a Service Manager for our Saskatoon, SK location.

The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.

Duties & Responsibilities

  • Managing service workflow

  • Enforcing standards, policies, and reporting practices are followed to established standards

  • Development and management of the Service Department budget to meet financial and operational goals

  • Preparing quotes for customer work orders; opening & closing work orders

  • Inspect/operate customer equipment as part of resolving concerns/diagnostics

  • Monitor service revenue and expenses monthly

  • Ensure work is performed according to established safety and industry standards

  • Reviewing employee performance against goals on an ongoing basis


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