Service Department Dispatcher in Kent, WA at The Papé Group, Inc

Date Posted: 8/2/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Kent, WA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/2/2020

Job Description

PAPÉ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION - KENT, WA – SEATTLE REGION

SERVICE DEPARTMENT DISPATCHER: Responsible for scheduling, prioritizing, and following up on job assignments for Field Technicians, Planned Maintenance and PAPE+. Additionally, this position will direct technicians to assure full utilization of equipment and manpower, respond to customer calls and emails, and notify customers of scheduling and job delays.

Technical knowledge of equipment and dispatching experience preferred. Applicant must have excellent communication, customer relation and data entry skills. Computer proficiency, including experience with Excel and Word is required. Must be multi-task orientated with excellent attention to detail.

Why work for Papé:

  • Competitive pay based on your skills, training, and experience level
  • Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs
  • Advancement – Papé is a dynamic, growth oriented organization with a focus’ on promoting from within.  
  • Stability and reputation — Papé is a family-owned, fourth-generation company with over 100 locations, over 3,000 employees and 80 plus years of experience. Papé is known for their stability, their honesty and their integrity.
  • Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
  • Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
  • Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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