Service Clerk - Lexington, NE in Lexington, NE at Landmark Implement

Date Posted: 7/22/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lexington, NE
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/22/2021

Job Description



Purpose:

Assist the service managers in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.



Responsibilities:

  • Fields internal and external customer inquiries to the Service Department
  • Opens repair orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Generates repair order previews for the service administrator and service managers
  • Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • Manages communication between Service Managers and Service Administrator
  • Maintains special tool inventory lists
  • May manage attendance reports and make corrections accordingly; submit to the HR Manager for payroll
Qualifications

Experience, Education, Skills and Knowledge:

  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
  • Pre-employment drug screening required

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