Service Advisor in Hendersonville, TN at TRIGREEN EQUIPMENT LLC

Date Posted: 11/13/2022

Job Snapshot

Job Description

Find a Service Advisor position at Trigreen Equipment.
  • Join the Trigreen team in Murfreesboro, TN for a full-time position.
  • Share your expertise with the Trigreen team. 

    Primary Responsibilities:

    • Represent and promote the dealership in a professional and honest manner at all times, including  personal conduct, behavior, and appearance.
    • Open work orders as directed by the service manager/shop foreman and maintain oversight until closed and invoiced.
    • Handle all warranty claims including computation of charges, submissions and follow-up.
    • Maintain the service library with information that is current.
    • File bulletins, manuals, video tapes, etc.
    • under the supervision of the service manager
    • Handle all service department filings and records
    • Update customer profiles using equipment hours or other information from the customer work orders
    • Maintain service accessory and supplies inventory and prepare replacement orders for the service manager’s approval
    • Collect monies from customers before equipment is released
    • Assists technicians in the procurement process
    • Perform other duties as assigned.
    • Ability to work varying shifts, weekends and holidays as needed.
    • Follows all safety rules and regulations in performing work assignments.

    Experience, Education, Skills and Knowledge:

    • Thorough knowledge of service department and accounting
    • High School Diploma or GED equivalent.
    • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
    • Ability to work varying shifts, weekends and holidays
    • Ability to work in a team environment
    • General understanding of mechanical/technical terms
    • Must have analytical, business planning, problem solving, communication, motivational and interpersonal people skills.
    • Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
    • Familiar with John Deere and other products sold and serviced by TriGreen Equipment.

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