Service Administrator in Brunswick, GA at Flint Equipment Company

Date Posted: 2/20/2021

Job Snapshot

  • Employee Type:
  • Location:
    Brunswick, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Specifics:

Department: Service

Reports to: Service Manager

Supervises: None

Job Status: Non-Exempt


Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

Essential Functions:

• Fields internal and external customer inquiries to the Service Department

• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced

• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager

• Maintains Service Department filing and records

• Updates customer profiles using equipment, hours, or other information from the customer work orders

• Maintains accessories and supplies and prepares replacement orders

• May prepare Service Technician efficiency reports

• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

Experience, Education, Skills and Knowledge:

• Basic knowledge of accounting practices

• Ability to use standard desktop load applications such as Microsoft Office and internet functions

• Knowledge of office procedures

• General understanding of mechanical/technical terms is preferred

• High School Diploma or equivalent experience

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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