Service Administrator in Fayetteville, NC at James River Equipment

Date Posted: 11/14/2019

Job Snapshot

Job Description

The history of James River Equipment dates back to 1926 when Rudolph Romer opened his first John Deere Dealership in Holly, Colorado. In 1977, the Romers made the decision to expand eastward and purchased four construction and forestry dealerships in Virginia which were combined to form James River Equipment. Since 2001, James River Equipment has added on average one new location and one new partner per year. The mission of James River Equipment is to provide values to our customers, do it profitably and ethically, do it for the long term and have fun while doing it! Integrity, loyalty and honesty are at the heart of every James River Equipment business.  

Job Details:  

James River Equipment is currently seeking a qualified Service Admin for our Fayetteville location. If you're the kind of person who strives to do great work, excels in creative environments, thrives in teams, and lives for problem-solving - this is the place for you. At James River Equipment, your ideas, experiences, and values matter. You will be rewarded in ways that matter through opportunities for career growth; ongoing training through John Deere University and through outstanding compensation, incentives and benefit programs – Health, Dental, Vision, Disability, 401k match and profit share.  

Job Responsibilities:  

Prepares Repair Orders and build the W/O’s in the Business System 

Maintains customer relationship by explaining estimates and time for turn around  

Ability to juggle multiple requests at one time and provide excellent customer service  

Ensures that required documentation is complete and in compliance with regulations and standards  

Responds to customers in a timely manner  

Job Requirements:  

High School Diploma or GED required 1-2 years of experience working in a service writer role  

Excellent written and verbal communications  

Ability to pass a drug screen and background check  

Team Player 

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