Service Administrator in Colquitt, GA at Flint Equipment Company

Date Posted: 11/9/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Colquitt, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/9/2022

Job Description

Flint Equipment Company is a leading John Deere equipment dealer of the Southeastern United States. Flint Equipment has 28 locations operating throughout Georgia, South Carolina, and Alabama. Flint is committed to providing customers with unparalleled equipment service and solutions.
 

We have an opening for a Service Administrator in Colquitt, GA. This position will assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.   Position Specifics: Department:        Service Reports to:          Service Manager Supervises:          None Job Status:          Non-Exempt  

Essential Functions:

  • Fields internal and external customer inquiries to the Service Department 
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced 
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager 
  • Maintains Service Department filing and records 
  • Updates customer profiles using equipment, hours, or other information from the customer work orders 
  • Maintains accessories and supplies and prepares replacement orders 
  • May prepare Service Technician efficiency reports 
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up 

 Experience, Education, Skills and Knowledge: 

  • Basic knowledge of accounting practices 
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions 
  • Knowledge of office procedures 
  • General understanding of mechanical/technical terms is preferred 
  • High School Diploma or equivalent experience 

 Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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