Sales Support Coordinator in Garretson, SD at Kibble Equipment

Date Posted: 4/5/2021

Job Snapshot

  • Employee Type:
  • Location:
    Garretson, SD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Purpose: A Sales Support Coordinator will act as an account liason, provide product/service information, process sales-related information, and resolve emerging problems our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. 


  • Meet customer service and call handling requirements
  • Identify and assess customer needs to ensure satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Identify, communicate, and respond to sales leads
  • Process sales transactions across multiple departments as required
  • Handle customer complaints and provide appropriate solution options within time limits; following up to ensure resolution
  • Analyze and process departmental documents after examining for completeness and accuracy; identifying discrepancies and determining corrective action
  • Assist co-workers with related tasks and processes as necessary
  • Follow and contribute to continuous improvement of all company procedures, guidelines and policies

Long Description

Experience, Education, Skills and Knowledge

  • Proven customer service/support experience
  • Sales or account management experience a plus
  • Familiarity with business systems and data management practices
  • Customer orientation and ability to adapt/respond to different personalities 
  • Excellent communication skills
  • Ability to multitask, prioritize and manage time effectively 
  • High school degree

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