Resident Tech-Roswell, NM in Hobbs, NM at 4 Rivers Equipment

Date Posted: 2/17/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Hobbs, NM
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/17/2021

Job Description

At 4Rivers Equipment, we are "Your Working Partner". That starts with being a partner to our employees. We are family focused, and integrity driven.  

By partnering with 4Rivers Equipment, you become part of a John Deere Award Winning team with over 400 employees in locations up and down the Front Range of the Rocky Mountains. From Wyoming, through Colorado and New Mexico down to Texas, we work with customers as friends, and focus on getting the job done right. That's being, "Your Working Partner". 4Rivers Equipment is built with positive attitudes and partner-like integrity. We like to get the job done right for our customers, while keeping a fun and team oriented work environment. 

 Benefits:  

  • Low-deductible Medical/Dental/Vision Insurance 
  • 401k Match 
  • Profit Sharing 
  • Life and AD&D insurance 
  • Multiple training platforms 
  • Paid Time Off 
  • Volunteer Time Off
  • Company Investment Opportunity 
  • Multiple Employee Discounts 
  • Customized Career Path  


Position Summary: This individual will operate a mobile service vehicle and travel to customer locations to perform in-field, machinery diagnostics and repairs as required. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion. 


Tasks/Duties:   

1. Perform in-field machinery diagnostics and repairs as required.  

2. Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.  

3. Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.  

4. Document machine information and repairs completed on work order, including parts and fluids used.  

5. Maintain a clean work area, as well as care for all shop tools, machines, and equipment.  

6. Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.  

7. Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.  

8. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.  

9. Conduct self in the presence of customers and community so as to present a professional image of 4 Rivers Equipment.  

10. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.  

11. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.  

12. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.  

13. Perform all other duties as assigned by management in a professional and efficient manner.  


Full job description attached.
 

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