Regional IT Systems Support in Billings, MT at C&B Operations

Date Posted: 6/11/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Billings, MT
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    6/11/2021

Job Description

C & B Operations has an opening for a Regional IT Systems Support individual to serve our western region. This individual will provide onsite and remote technical support for our stores in Montana, Wyoming, and Idaho.  This individual may live near any of our dealership locations within the region. You will work directly with end-users, troubleshooting a wide range of IT issues and leverage your technical knowledge to manage special projects to help meet the needs of our employees.

Job Responsibilities:

- Maintains and supports system applications, system hardware, software, telephones, and network infrastructure

- Utilizes the Help Desk ticketing system for tracking and logging work orders for fast and efficient customer service

-  Builds new computers to our network specifications

-  Instructs users in the use of equipment and software.

-  Identifies, researches, resolves, or escalates technical problems

-  Maintains knowledge of current technology and stays abreast of new technological advancements in order to provide excellent customer service to the organization

-  Provide assistance and support to IT department as needed

Qualifications:

Education

Required

  • Associates or better in Information Technology or related field.
  • High School or better.

Preferred

  • Bachelors or better in Computer Information Systems or equivalent work experience

Experience

  • 1 year of Help Desk experience; supporting hardware, software
  • Strong knowledge of Microsoft Office 365
  • Basic server and networking skills
  • A talent for creatively and decisively solving problems
  • Aptitude and ability to work independently and be a technology leader for the company
  • Ability to travel approximately 3 days per week to different locations
  • Valid Driver’s license

Apply now to learn more about this exciting opportunity with C & B Operations!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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