Product Support Sales Coordinator in Regina at Brandt

Date Posted: 11/9/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Regina
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/9/2022

Job Description

Provide support to the Product Support Sales team to help the team achieve annual sales goals and ensure customer satisfaction is being achieved. This position will focus on the needs of Customer Support Advisors, Director of Customer Support Sales, and Director of Product Management to assist with selling and delivering all of our product support solutions and offerings.


The Product Support Sales Coordinator is a key support function to the whole Brandt Tractor Product Support Sales team focusing on administration of sales programs and coordinating with the Marketing Department on marketing and promotion activities.    


Duties & Responsibilities:



  • Support development and implementation of Product Support Sales Strategy

  • Administration and monitoring of the CSA Incentive Program. Provide information to Managers on the effectiveness of the program.

  • Maintenance of all CSA KPIs and Targets

  • Ownership of Product Support Marketing Plan and Calendar

  • Coordination of all Marketing activities with the Marketing Department

  • Support Managers and CSAs with all Training activities

  • Organize and maintain all product content on internal intranet and/or other content databases

  • Support Product Managers with Marketing research

  • Administer and monitor rebate and discount programs

  • Support team to ensure all of Brandt’s product support initiatives are promoted within the region

  • Support Sales Processes such as Call reporting, CRM, and target setting

  • Support CSA onboarding and ongoing education program

  • Market Intelligence on competition, customers, and segment trends

  • Analyze sales and margin data to identify opportunities

  • Analyze Reports to provide insight and feedback to guide performance of CSAs and branches


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