Parts Specialist in Waterloo, IA at P&K Midwest

Date Posted: 7/29/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Waterloo, IA
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    7/29/2020

Job Description

Parts Specialist

Performs duties related to in-store customer service. Responsible for all aspects of parts inventory including stocking, receiving, sale, and cycle counts.

Parts Specialist Essential Duties:

  • Communicates with customer to determine needs regarding parts.
  • Research and identify the parts needed by customers through utilization of the computer inventory system.
  • Process the sale of parts.
  • Performs daily opening/closing procedures regarding cash payments.
  • Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
  • Supplies Service Technicians with parts as required.
  • Transfers parts between locations utilizing the computer system.
  • Responsible for opening/closing the store.
  • Answers the phone and helps customers calling into the store.
  • Performs cycle counts upon direction from Parts Lead.
  • Assists with preparing and maintaining merchandise displays.
  • Performs routine housekeeping tasks for the showroom as well as the warehouse.
  • Maintains condition of tools and equipment for the department including pallet jacks, hose machine, etc.
  • Promotes a safe working environment and completes safety training as required.
  • Improves product knowledge and supports parts sales through completion of training courses.

Parts Specialist Skills & Qualifications:

  • At least 1 year experience in parts department operations preferred.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
  • Ability to work extended hours and weekends.
  • Excellent customer service skills.

Parts Specialist Education Requirements:

High School Diploma or Equivalent.

Parts Specialist Physical Requirements:

  • Must be able to lift and/or transfer a maximum of 100 lbs. with frequent lifting and/or carrying of various items weighing up to 50 lbs.
  • Must be able to twist, turn, reach, push, pull, lift and bend.
  • Must have good eye, hand and foot coordination for operating equipment.
  • Must have good eye sight (20/20 or corrected to such).
  • Must have good hearing - well enough for safety purposes.

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