Parts, Salesperson in Melita at Enns Brothers

Date Posted: 9/3/2020

Job Snapshot

  • Employee Type:
    Part-Time
  • Location:
    Melita
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/3/2020

Job Description

Our Melita location is currently looking for a Parts Salesperson to join our high performing parts team.  The purpose of this position is to create value by providing the right part, for the right customer need, at the right time, every time.

As a customer interface point, the actions of the person in this position have a direct impact on our ability to provide an incomparable customer experience. The position also directly impacts revenue through efforts to increase the customer spending through up-selling based on product knowledge and customer need. Optimal ordering and minimal processing errors will improve the margin performance for the aftermarket group.

This position comes with a competitive wage and monthly incentive program, employee purchase program, comprehensive benefits and group RRSP program. We are also committed to your growth and development and provide ongoing training opportunities, along with John Deere University courses.

Enns Brothers has been in business for over 60 years, and has 9 locations in the province with 360 employees.  Our employees have worked hard to build a reputation for reliability, integrity and community support. The Melita team is very community-minded and has held numerous employee events to raise money for local and national charities.  

Responsibilities:

  • Serve customers at the parts counter by understanding their requirements and then efficiently locating the correct part to fill their need;
  • Assist the customer in determining the required parts using expert knowledge and company resources;
  • Improve the likelihood that the customer’s repair is successful by offering advice and inquiring about the need for additional parts typically related to the particular repair
  • Handle in-coming parts calls on all product lines
  • Create an atmosphere where customers feel welcome and properly served.
  • Provide written quotes to customers in a timely fashion and follow up on quotes
  • Telemarketing parts sales during specific sales campaigns
  • Follow up on special orders and advise customers promptly when they are received
  • Ensure job accuracy when billing parts to work orders.
  • Keep current on new products and new models and continuously upgrade parts knowledge

Job Requirements

  • Excellent customer service and customer relationship management skills
  • Cheerful disposition, positive “can do” attitude, good public presentation
  • Above average verbal communication
  • Familiarity with the sales process
  • Demonstrated ability to use a computerized inventory and ordering system
  • Basic mechanical aptitude and knowledge of general  parts terminology
  • Able to work on a weekend rotation

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