Parts, Salesperson in Morris at Enns Brothers

Date Posted: 3/23/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Morris
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/23/2021

Job Description

Our Morris location is currently looking for a dynamic Partsperson to join our Team!  This position creates value by providing the right part, for the right customer need, at the right time, every time. As a customer interface point, the actions of the person in this position have a direct impact on our ability to provide an incomparable customer experience. 

Enns Brothers has been in business for over 60 years, and has 9 locations in the province with 360 employees. Our employees have worked hard to build a reputation for reliability, integrity and community support.  We think it’s important to have our branches locally managed and actively support the communities where we live and work. 

We offer a competitive wage; performance incentive, employee purchase program, comprehensive health and dental benefits, a friendly and knowledgeable team and a great work environment!

Responsibilities:

  • Serve customers at the parts counter by understanding their requirements and then efficiently locating the correct part to fill their need
  • Assist the customer in determining the required parts using expert knowledge and company resources
  • Improve the likelihood that the customer’s repair is successful by offering advice and inquiring about the need for additional parts typically related to the particular repair
  • Handle in-coming parts calls on all product lines
  • Create an atmosphere where customers feel welcome and properly served.
  • Provide written quotes to customers in a timely fashion and follow up on quotes
  • Follow up on special orders and advise customers promptly when they are received
  • Ensure job accuracy when billing parts to work orders.
  • Keep current on new products and new models and continuously upgrade parts knowledge

Job Requirements

  • Excellent customer service and customer relationship management skills
  • Cheerful disposition, positive “can do” attitude, good public presentation
  • Above average verbal communication
  • Familiarity with the sales process
  • Demonstrated ability to use a computerized inventory and ordering system
  • Basic mechanical aptitude and knowledge of general parts terminology

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