Parts Sales Professional in Northwood, IA at Kibble Equipment

Date Posted: 10/18/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Northwood, IA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/18/2020

Job Description

Long Description

Department: Parts

Reports to: Parts Manager

Purpose: The primary function of this position is to identify the customer's needs, communicate the solution to the customer, and accurately procure the parts needed.

Responsibilities:

o Communicates with customers to identify and sell the appropriate parts to meet their needs. This includes answering the phones promptly and professionally.

o Correctly invoices parts to customers using the appropriate discounts, freight charges and method of payment.

o Initiates machine down and customer fill in orders for Deere and places customer orders for vendor lines.

o Responsible for the stocking of the display floor using proper merchandising techniques.

o Assists in putting away daily stock orders and pulling transfers. Provides backup support to other employees within the department.

o Communicates customer concerns with the appropriate level of management.

o Performs routine housekeeping within the department including display floor and warehouse(s). Helps to maintain a clean and safe Parts Department.

o Files shipment shortages and reports bin shortages or inventory adjustments to Parts Manager.

o May assist with inventory control functions and working of reports for the Department.

o Other duties or projects as assigned by Management.

Experience, Education, Skills and Knowledge:

o At least 1 year of experience in Parts Department operations preferred.

o Ability to use standard computer applications such as Microsoft Office.

o Ability to work extended hours and weekends as needed. o High school diploma or GED equivalent required.

o Basic knowledge of agricultural equipment is preferred.

o Ability to apply techniques of suggestive selling in daily work.

o Ability to operate a forklift and certification preferred.

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