Parts Representative in Mount Vernon, IL at Erb Equipment Co.

Date Posted: 2/22/2021

Job Snapshot

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Job Description

Job Title: Parts Representative

Location: Mt. Vernon, IL

Department: Parts

Reports To: Store Manager


Job Function:

Moderate to heavy physical effort; may be exposed to the elements (heat, cold, rain, snow); work in area with high voltage electricity, hazardous equipment and moving parts; work on second floors and other high places; ability to set up and climb ladders safely with tools and equipment necessary for assigned work; must be able to lift 80 pounds; must be able to walk, stand and stoop for an extended period of time (over 80% of the time); exposure to a variety of chemicals and dust daily.

Job Essential Duties:

  1. Records and places in inventory all incoming parts, units, components, and assemblies.
  2. Analyzes stock, estimates usage and prepares order forms as directed.
  3. Maintains records, literature, catalogs and price sheets as appropriate and as directed.
  4. Tactfully handles customer parts problems and customer complaints in a friendly, pleasing and personal manner.
  5. Identifies proper part numbers, completes order forms, and ensures that deliveries are made on schedule for customers.
  6. Maintains a clean, orderly Parts Department, ensuring safety and security are maintained.
  7. All other duties as assigned by supervisor and/or Senior Management.

Skills & Qualifications:

1.        Must demonstrate good verbal communication skills and have the ability to communicate and present in person, in writing, and on the telephone effectively in English.
2.  Ability to perform simple arithmetic.
3.  Must be organized and detail-oriented.
4.  Must be able to generate a friendly, enthusiastic, and outgoing manner on first impression
5.  High school diploma or equivalency is required.  Trade school education is preferred.
6.  Some computer experience required.
7.  Experience in a parts or inventory position in Construction, Equipment Sales, Lawn & Garden, Automotive, or other similar industry is preferred.

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