Parts Manager in Dickinson, ND at Gooseneck Implement

Date Posted: 11/21/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dickinson, ND
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/21/2020

Job Description

Position Specifics:

Department: Parts                              
Reports to: General Manager or Aftermarket Manager
Supervises: May supervise Parts Counter Salesperson, Parts and Service Outside Sales Representative, and other Parts Staff        

Purpose: Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control.  Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.

Responsibilities:

o Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction

o Promotes and merchandises parts and accessories in conjunction with other store locations

o Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives

o Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals

o Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures

 o Submits all parts warranty and return claims within the required time frame to receive maximum credit

 o Maximizes use of all order discount programs to achieve management stock order goals o Ensures all department tools, equipment and vehicles are in good working order

 o Manages recruiting, staffing and employee development activities for employees reporting to this position

Experience, Education, Skills and Knowledge:

 o 1+ years experience in Parts Department operations o Experience leading others

o Ability to use standard desktop load applications such as Microsoft Office and internet functions

o Ability to write and speak effectively to individuals and groups

o Basic understanding of financial principles relative to Parts Department operations

o Ability to analyze and interpret internal reports

 o Ability to work extended hours and weekends o Excellent customer service skills

o High School Diploma or equivalent experience

“In accordance with Federal law and the U.S. Department of Agriculture’s policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disability, religion, sex and familial status. (Not all prohibited bases apply to all programs.) To file a complaint of discrimination, write to: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6381 (TDD).”

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