Parts Counter Specialist* in Willmar, MN at Haug Implement Co.

Date Posted: 12/2/2022

Job Snapshot

  • Employee Type:
    Full-Time/Part-Time
  • Location:
    3593 U.S. 12
    Willmar, MN
  • Experience:
    Not Specified
  • Date Posted:
    12/2/2022

Job Description

Purpose

Provide exceptional customer service while working with customers to determine and fill parts needs accurately and in a timely manner.


Responsibilities

Provides excellent customer service to customers at the counter, phone customers and the service department

Provides recommendation for sales of additional related or needed parts or accessories

Processes in-store orders in a timely and accurate manner

Completes orders by communicating with customers on pick-up or delivery status

Locates and obtains merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise

Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to department manager

Assists with maintaining professional showroom image and merchandise displays

Routinely lifts items weighing up to 50 lbs

Completes training required for the development of skills and knowledge

Operates and maintains vehicles, tools and equipment required to perform job responsibilities

Maintains a clean work area and performs work in a neat and orderly fashion

Follows all safety rules and regulations in performing work assignments

Works cooperatively in a team environment

Demonstrates a good work ethic

Employs good time management skills and the ability to work independently

Exhibits a constant commitment to customer service

Communicates effectively one-on-one and in groups

Maintains a positive and professional working relationship with peers and management

Maintains current knowledge of John Deere and competitive products

Job Requirements

1+ years experience with parts sales preferred

Experience connecting with customers and establishing rapport 

Able to maintain a professional image

Demonstrates basic understanding of the selling processes 

Demonstrates ability to manage multiple projects simultaneously and independently 

Able to bend, lift and carry

Experience using standard desktop applications like Microsoft Office and internet applications

Valid driver’s license with an insurable driving record required  

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