Mobile Service Advanced Diesel Technician in Grafton, ND at True North Equipment

Date Posted: 8/27/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Grafton, ND
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/27/2020

Job Description

The Mobile Service Technician independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment. Your job will consist of regular on call work and seasonal extended hours. 

True North Equipment has been in business since 1949 and has 9 locations with 180 employees. Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley. True to our Values...Driven by You!   

It takes our entire team to make True North Equipment exceptional. We strongly desire individuals who are self-starters and hard-workers, always willing to dive into a new challenge and who are eager to learn. We strive to provide you with limitless opportunities for growth and education that will challenge you. Most importantly, we want you to have fun working at TNE!  

Mission: Empower customer success. Inspire our team. Improve our communities. 

Vision: To be a trusted partner in your field, our communities, and our customers' lives. 

Values: Value, Quality, Commitment, Trust, Partnership, and Integrity. 


You’ll focus on: 

• First line of Mobile service support to the True North Equipment customer base 

• Performs advanced diagnostics and repairs on agricultural equipment and established IS products in the field and service department, using the lasted diagnostic technologies such as Service Advisor 

• Participates in Service EDUCATE Training programs required for the development of skills and knowledge 

• You are the face of True North Equipment and delivers a professional experience to the customer base and is known as a trusted technical advisor 

• You are a willing mentor of service technician trainees 

• Available to support employee and customer training events 

• Maintain current knowledge of John Deere and competitive products 

• Maintain condition of vehicles, inventory, tools and equipment 

• You will maintain a clean work area and performs work in a neat and orderly fashion 

• Follow all safety rules and regulations in performing work assignments 

• Provide timely completion of all repair orders, reports and forms required in conjunction with work assignments 

• You’re accountable for all time and all material used in performing assigned duties 


What we need from you: 

• You can perform advanced repairs and maintenance using special tools and equipment following technical manual procedures on machines of the technician’s specialty 

• Must have 5+ years of experience performing diesel service repairs 

• Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment 

• Excellent skills in operating vehicles and equipment used for diagnostic purposes 

• You’re able to use Service Advisor and basic computer functions 

• Can lift at least 75 lbs. repeatedly 

• You have advanced diesel service technician education preferred 

• You have a high school diploma or equivalent experience required; associates degree preferred 

• Have a valid driver’s license and clean MVR

You’re awesome at: 

• Going above & beyond for the call of duty 

• Demonstrating excellent customer service skills 

• Thriving under pressure 

• Remaining cool & collected in the heat of the battle 

• Always being up to a challenge 


Total Rewards Package:


The opportunity to build a great career path, industry leading benefits, a fun environment, and owners that work right alongside us each day!  

$27-$31+ depending on years of experience, technician rewards program, assigned company vehicle, PLUS a sign on bonus of up to $4,000 for new hires! 

Insurance: Health insurance with 100% single premium paid, 50% SPD or family premium paid; TNE covers 50% of all dental and vision premiums; 100% of short/long-term disability insurance, and life insurance.  

401K: TNE offers 401K with company matching for qualified employees because who doesn’t want to save for retirement!  

PTO: Our generous PTO package is awarded to you on your FIRST day of employment. Take time off, we encourage it!  

Holidays: We have 7 paid holidays and a few other specials days for you to spend with your favorite people.  

Professional Development: Continuous professional training and growth opportunities because we value your growth at TNE.  

Community Involvement: Give back to your community with our paid time off for you to volunteer. You can also use this time for your doctors’ appointments, too!  

Parental Leave: If you’re expecting or looking to start a family, we have paid parental leave because you have waited long enough for your bundle(s) of joy!  

AND SO MUCH MORE!  


All full-time hires must pass a pre-employment background check and drug/alcohol screening.   

True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.  

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