IT Manager - Boston, GA in Boston, GA at Ag-Pro Companies

Date Posted: 3/19/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Boston, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/19/2021

Job Description

Manages and supports the company in the areas of technology-related product/service selection, set-up and support in order to assist employees in efficiently completing work. Troubleshoots technological issues as they arise including, but not limited to computers, printers, scanners, phone systems, signature pads, network equipment and mobile devices. Assists with software installation, configuration and security.  Job is in Boston, GA

Duties

Coordinates purchasing of new technology solutions including computers, servers, cell phones, software, etc.

Installs company-approved software on systems and coordinates the installation and set-up of new equipment.

Maintains administration of user IDs and passwords and works with Human Resources on clearance to systems and applications as appropriate

Provides IT support (hardware and software) to employees in all assigned locations by prioritizing, troubleshooting and resolving problems quickly

Escalates technology installation and support issues to appropriate manager, partner, and vendor personnel as appropriate.

Oversees, maintains and troubleshoots network, phone and other technology at assigned locations.

Keeps asset inventory up-to-date.

Ensures all software updates are run in a timely manner

Safeguards data by assuring software updates are run in a timely manner, off-site back-ups are done, and location networks are secure against outside threats

Provides training of technology for new employees as necessary

Responsible for running nightly billing runs and back-up in rotation with other IT Team members

Partners with Corporate IT Manager and IT Team members on company growth and technology initiatives

Additional duties as may be required

Requirements

Bachelor's Degree preferred with 3+ years’ experience in information technology support preferred

Strong communication skills with ability to train others on technology solutions

Must be self-motivated, dependable and enjoy helping others

Experience with network and telephone technology desired

Ability to identify problems, collect data, establish facts and draw valid conclusions.

Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and long periods of time sitting at a workstation

Must be willing to travel to company locations

Knowledge of Deere systems and PFW Intellidealer a plus, but not required

Valid Driver's License

Contact

Kim Walden careers@agproco.com

Location

19595 US-84, Boston Boston, GA 866-835-9766

Headquarters:

Ag-Pro Corporate Offices
P.O. Box 95
Boston, GA 31626

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