Information Technology Specialist in Saint Charles, MO at Sydenstricker Nobbe

Date Posted: 1/16/2021

Job Snapshot

Job Description

Position Specifics:

Department:  Administrative

Reports to:    CFO

Supervises:    None

Purpose:

Oversees and coordinates all company efforts in the areas of technology-related product/service selection, set-up, support, communications, and data protection in order to assist employees in efficiently completing work.  Oversees and assures up-to-date, effective hardware and software applications are in place and employees are properly trained in their use.

Responsibilities:

  • Maintains Information Technology asset information to ensure appropriate lifecycle management
  • Works with appropriate personnel to establish and adhere to annual IT budget
  • Coordinates purchasing new technology solutions including computers, servers, cell phones, software, etc.
  • Develops and enforces policies to allow for the most cost-effective use of existing solutions
  • Maintains knowledge of current technology and stay abreast of new technological advancements in order to provide cost effective solutions for the company
  • Maintains administration of all user IDs and passwords, grants clearance to systems and applications as appropriate
  • Safeguards dealership technology systems through items such as acceptable use, password, and network access policies
  • Safeguards data by assuring timely back-ups and processing
  • Installs all software, vendor, and pricing updates on all systems and coordinates the installation and set-up of all new equipment
  • Provides IT support to employees in all locations by prioritizing, troubleshooting and resolving problems quickly
  • Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate.
Qualifications & Experience

Experience, Education, Skills and Knowledge:

  • Strong communication skills with ability to train others on technology solutions
  • Experience with routers, servers, and network technology desired
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation
  • Must be willing to travel to company locations
  • Familiar with John Deere and competitive products desired
  • Degree in Information Technology or equivalent experience required

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