Field Technician in West Columbia, SC at Flint Equipment Company

Date Posted: 2/12/2021

Job Snapshot

Job Description

Position Specifics:
Department:        Service
Reports to:          Service Manager, Road Tech Manager or Shop Foreman
Supervises:          None
Job Status:          Non - Exempt

Independently performs complex on-site diagnostics, service repairs and maintenance work on
customer and/or dealer-owned agricultural and turf/construction and forestry equipment.  May
require some direction or guidance from the Service Manager, Road Tech Manager, or Shop Foreman.

Essential Functions:
o  Performs complex on-site diagnostics and repairs on agricultural and turf/construction and
forestry equipment and established products
o  Participates in Service EDUCATE Training programs
o  Supports customer clinics
o  Reviews and explains any maintenance, repair or other service concerns directly with the
customer and documents on work order
o  May promote and sell dealer service programs directly to customers
o  May establish and implement effective stocking processes with the Parts Department to maintain
the proper seasonal parts inventory in the vehicle
o  Maintains current knowledge of John Deere and competitive products
o  Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
o  Maintains a clean work area and performs work in a neat and orderly fashion
o  Follows all safety rules and regulations in performing work assignments
o  Completes all reports and forms required in conjunction with work assignments
o  Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge:

o  4+ years of experience performing service repairs
o  Outstanding interpersonal and customer service skills
o  Ability to perform complex repairs and required maintenance using special tools and equipment
following Technical Manual procedures
o  Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of
agricultural and turf/construction and forestry equipment
o  Ability to use Service Advisor and basic computer functions
o  Ability to operate vehicles and equipment used for diagnostic purposes
o  Proficient oral and written communication skills
o  Ability to lift at least 75 lbs. repeatedly
o  Advanced or Master Service Technician certification preferred
o  High School Diploma or equivalent experience required; Associates degree preferred
o  Valid driver’s license is required; CDL (Commercial Driver’s License) preferred; driving record
must meet CDL and company driving requirements
o  Fork lift license preferred

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
ies may change at any time with or without notice.


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