Field Service Technician in Winchester, TN at TRIGREEN EQUIPMENT LLC

Date Posted: 11/18/2022

Job Snapshot

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  • Job Type:
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Job Description

Find a Field Service Technician position at Trigreen Equipment.
  • Join the Trigreen team in Winchester, TN for a full time position.
  • Share your expertize with the Trigreen team.

    Primary Responsibilities:

    • Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
    • Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
    • Performs the level of service required by the customer to repair or maintain equipment.
    • Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
    • Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job
    • Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
    • Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
    • Prepares all reports and forms required in conjunction with work assignments.
    • Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
    • Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.
    • Perform other duties as assigned.
    • Follows all safety rules and regulations in performing work assignments.
    • Ability to work varying shifts, weekends and holidays as needed.


    Experience, Education, Skills and Knowledge:

    • Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
    • Excellent knowledge of mechanical, electrical and hydraulic systems.
    • Good skills in operating vehicles and equipment used for diagnostic purposes.
    • Ability to operate vehicles, tools and equipment used in machinery repair
    • Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
    • High School Diploma, GED or equivalent work experience.
    • Associates degree from John Deere Ag Tech program preferred.
    • Valid Drivers License required.
    • Commercial Drivers License (CDL) preferred.
    • Outstanding inter-personal and customer service skills.

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