Equipment Sales & Product Support Representative in Crown Point, IN at Castongia Tractor

Date Posted: 1/11/2023

Job Snapshot

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  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


To represent the Company to the current and potential customers for the purpose of selling equipment, parts and/or services while promoting the value provided by dealing with the Company. 

What We Offer

  • Medical, Dental and Vision Insurance 
  • Life and Disability Insurance
  • 401K Retirement Savings Plan
  • Paid Time Off
  • Paid Holidays


  • Represents the company for the sale of machinery, parts and/or services to customers in a defined sales area.
  • Must keep current on product knowledge, features and benefits of all equipment & parts potentially sellable by the company.
  • Keep aware of all manufactures sales incentive programs to promote increased sales.
  • Keep aware of competitive activity and competitive products. Keep aware of trends in our customer’s business that will affect the products and/or services these customers will buy today and into the future.
  • Maintain, as directed by the Sales Manager, current and complete information for all customers in the assigned territory.
  • Maintain company vehicle and other equipment (e.g. computer) as assigned.
  • Conduct field demonstrations to promote increased sales.
  • Maintain in good, usable and current condition (electronic and/or paper as directed) all manuals, price lists and other documents given the individual by the company. Accurately complete all documents related to sales transactions.
  • Have a good knowledge of used equipment values and be able to evaluate properly for trading purposes.
  • Work in conjunction with Sales Manager, responsible for follow-up and expediting of complete good orders in which they have sold.
  • Complete all paperwork associated with the sale of complete goods in a timely and efficient manner.
  • Responsible for communicating effectively with the Service Department(s) on setup, delivery and repair of sold equipment.
  • Provide customer follow-up after the sale and delivery of a purchase to ensure customer satisfaction and promote the relationship with the customer to achieve customer loyalty.
  • Attends applicable sales meetings, training events, and seminars.
  • Any and all duties assigned by Management.

Experience, Education, Skills and Knowledge:

  • Good understanding of local conditions with a knowledge of sales and resale values of particular machinery.
  • Must be a self starter
  • Good communication and inter-personal skills
  • Good computer skills
  • Ability to negotiate customer complaints to a satisfactory resolution
  • Associate degree or equivalent in work experience
  • Ability to work with a team
  • Ability to write and speak effectively to individuals and groups
Purpose:To represent the Company to the current and potential customers for the purpose of selling equipment, parts and/or services while promoting the value pr...

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