Aftermarket Marketing Manager in Garretson, SD at Kibble Equipment

 Focuses on retail sales strategies, contact campaigns, and product offerings related to parts, attachments, and customer labor sales.

Base Salary range: open

Commission Pay! Ask for details during your interview! 

• Paid Time Off and Paid Holidays 
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Hospital Indemnity
• 401K and Roth Retirement Savings with employer match 
• Health Savings Account (HSA) or Flex Spending Account (FSA) 
• Long-term Disability Insurance 
• Short-term Disability Insurance

•    Develops sales strategies related to parts, attachments, and customer labor including pricing, promotions, focused product campaigns, and product training.
•    Works closely with the Inventory and Procurement Manager on ordering programs and product placement to support retail sales programs and strategies.
•    Collaborates with service department personnel to build standard, combined parts, attachment, and service packages as well as packages that support periodic promotional campaigns.
•    Works closely with the complete goods sales team to order, stock, and market Performance Upgrade Kits (PUKs) for John Deere machines.
•    Works closely with enterprise marketing managers on execution of promotions through print, internet, email, text, television, radio, or other means.
•    Develops customer contact campaigns utilizing sales history, Customer Relationship Management (CRM) data, John Deere PoPS, and other internal and external data sources.
•    Creates and maintains call campaign processes utilizing enabling tools such as CRM software and ExpertConnect customer contact management software.
•    Works closely with the Corporate Parts Customer Support Analyst to execute calling campaigns with call support team personnel.
•    Stays abreast of market pricing and ensures that products and services offered are competitively priced.
•    Works closely with the Corporate Parts Operations Analyst to load market and volume-based pricing to the company business system.
•    Creates, executes, and maintains customer loyalty programs in cooperation with the complete goods department.
•    Establishes and executes a product training plan that ensures parts and service employees are knowledgeable on key product and service offerings.
•    Demonstrates a genuine concern for the company as a whole. Exhibits outstanding communication skills and cooperates with other departments and locations. Promotes teamwork and addresses challenges and problems with a solutions approach.
•    Executes other responsibilities and duties as assigned by the Aftermarket Parts Manager
 

•    Experience promoting and selling agricultural products required.
•    Experience in promoting service or support sales strongly preferred.
•    Previous equipment dealership experience.
•    Prior parts or inventory management experience.
•    Experience managing pricing through retail business systems.
•    Ability to interpret and analyze numerical and financial data.
•    Advanced Microsoft Office skills with emphasis on Microsoft Excel capabilities.
•    Experience with a Customer Relationship Management software package preferred.
•    Ability to effectively communicate individually and in a group settings with customers and employees.
•    Willingness to work extended hours and weekends when required.
•    Excellent customer service skills.
•    High School Diploma or GED equivalent required.
•    Associates or Bachelors degree preferred.