Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. Consistently exhibits Midwest Machinery Company’s core values of Commitment, Passion, Progressiveness, Integrity, and Value Delivery.
Responsibilities:
- Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Mentors Service Technician Trainees
- Conducts or supports customer clinics
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time and all material used in performing assigned duties
- Performs diagnosis and repair in the field
- Participates in the After Hours Program
- Actively assists in recruiting service work
- Interacts in a positive and respectful manner with customers and fellow employees
- Performs other duties as assigned
