Administrative Assistant- Part-time in Oxford, OH at Koenig Equipment, Inc.

Date Posted: 5/12/2021

Job Snapshot

  • Employee Type:
  • Location:
    Oxford, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

This part-time position serves as a front line of contact for customers and an administrative support function at the local branch level. The general responsibilities of the position may vary depending on location requirements and variables such level of sales, territory management demands, branch structure and available resources. 
Primary Responsibilities:
  • Phone, in-store reception and communication of information to branch staff in a timely and efficient manner.
  • Maintain current and accurate customer profiles.
  • Serve as cashier, balancing all transactions daily and forwarding correct deposit information to the Shared Resource Center.
  • Complete all Product Support Administration for the branch:
  • Opening work orders
  • Completing supervisory entries and technician labor entry corrections
  • Posting service accessories and mileage
  • Keying work completed
  • Closing and mailing invoices timely
  • Posting personal time off for all employees at the branch
  • Provide administrative support for sales as required/requested:
  • Support the sales staff with customer record maintenance, report generation and distribution and other operation related duties
  • Post delivery dates to equipment profiles as directed by sales
  • Ensure data integrity and execute an array of tasks utilizing corporate CRM solution
  • Complete past-due collection calls as instructed by Accounts Receivable.
  • Complete warranty requests with OEM's.
  • Maintain / order adequate office supplies for dealership.
  • Coordination of lobby activities and Branch events.

Desired Qualifications:
  • A minimum of 2-3 years in a customer service environment with high aptitude for Microsoft applications and ability to learn new system functions.
  • Ideal background would include experience in a wholesale goods dealership.  
  • High school diploma or equivalent required; Associates degree preferred. 

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