Account Manager in Wadena, MN at RDO Equipment Co.

Date Posted: 9/23/2022

Job Snapshot

Job Description

This individual will develop long-term partnerships with our customers to build solutions within an assigned territory while promoting all aspects of MVI in a professional manner.

Specific Duties Include:
• Use company-provided systems/tools to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
• Maintain a manageable customer list, while focusing on selling the entire store (i.e., parts, service, and rental).
• Effectively understand and use manufacturer’s programs and resources to attain acceptable market share levels.
• Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
• Coordinate and/or conduct field presentations at customer work site.
• Work in conjunction with the General Manager/Division Manager and other departments, responsible for follow-up and expediting orders.
• Accountable for timely follow up on each sale to ensure customer satisfaction.
• Have good communication with customers, management, and team members.
• Coordinate and/or communicate with customers and applicable departments to ensure
timely delivery.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of MVI.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
• Prior sales experience and/or training
• Strong communication and interpersonal skills
• Excellent customer service skills
• Excellent computer skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.


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