This individual will develop long term partnerships with our customers to build win/win solutions within an assigned territory while promoting all aspects of RDO Integrated Controls in a professional manner. The Integrated Controls Account Manager will be responsible for developing, planning, and executing the strategy for sales of the TOPCON product line and associated Machine Control product lines.
Specific Duties Include:
- Maintain expert level knowledge of construction technology equipment and its application.
- Schedule and perform on-site hardware and software training on machine control and survey products to RDO employees and customers.
- Drive Technology revenue growth in all departmental efforts – Parts, Service, Sales, and Rental. Ensure revenue growth support long-term profitability.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Assist in sales support as necessary to drive efficiency and profitable business practices for our customers.
- Provide professional equipment/technology demonstrations on customer jobsites.
- Be a primary channel of communication for product technical and commercial issues with our partners.
- Develop relationships and network throughout the industry to monitor and participate in all product activities. Know the market- where future work will be done, where it is currently being done and by whom. Develop an open and “real time” channel of communication throughout the industry. Be recognized as a solutions provider and a wealth of expertise for our customers.
- Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions.
- Communicate regularly with the store/branch manager and full line sales professionals to share information on activity within their region.
- Be an active and highly visible participant in industry groups and events and keep abreast of competitive activity and competitive products.
- Always seek additional sales, parts and service opportunities for company and reporting those prospects to the appropriate parties.
- Assist as necessary with customers with parts, service and support requirements.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self and present a professional image of RDO Equipment Co. in the presence of customers and community.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
- Must be able to work independently
- Have good understanding of end user business processes
- Be available for up to 30% regional travel
- Must have strong communication and interpersonal skills
- Be self-motivated to learn new technologies
- Maintain excellent computer skills
- Maintain excellent technical and software related problem-solving skills
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
